Empirix
Privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks
Solutions
Overview
Empirix, a leader in network performance visibility, delivers end-to-end solutions for monitoring, analyzing, and optimizing communication networks. With a strong focus on service quality assurance, Empirix helps service providers, contact centers, and enterprises deliver a flawless customer experience through comprehensive testing, monitoring, and analytics.
Product Description
- Network Performance Monitoring: Real-time monitoring tools to ensure optimal network performance and service quality.
- End-to-End Visibility: Solutions providing a complete view of network health, from the core to the edge.
- Customer Experience Assurance: Tools to monitor and analyze customer interactions across all channels, ensuring a seamless experience.
- 5G Network Testing: Comprehensive testing capabilities to manage the complexities of 5G deployment.
- Cloud-Based Solutions: Scalable, cloud-native solutions that support network evolution and digital transformation.
- Analytics and Reporting: Advanced analytics for actionable insights to optimize network operations and customer experience.
Benefit
- Comprehensive Visibility: Empirix provides end-to-end visibility across networks, ensuring a high-quality service delivery.
- Scalable Solutions: Supports growth and scalability for businesses transitioning to next-generation networks like 5G.
- Improved Customer Experience: Proactively identifies and resolves issues to minimize impact on customer experience.
- Cost Efficiency: Reduces operational costs by optimizing network performance and improving troubleshooting efficiency.
- Future-Ready: Equipped with tools for testing and monitoring emerging technologies such as 5G, IoT, and cloud communications.
- Advanced Analytics: Empowers businesses with data-driven insights for strategic decision-making and service improvement.