Empirix

Privately held company which designs and manufactures service assurance testing and monitoring equipment for IP-based communications networks

Empirix Logo

Overview

Empirix, a leader in network performance visibility, delivers end-to-end solutions for monitoring, analyzing, and optimizing communication networks. With a strong focus on service quality assurance, Empirix helps service providers, contact centers, and enterprises deliver a flawless customer experience through comprehensive testing, monitoring, and analytics.


Product Description

  • Network Performance Monitoring: Real-time monitoring tools to ensure optimal network performance and service quality.
  • End-to-End Visibility: Solutions providing a complete view of network health, from the core to the edge.
  • Customer Experience Assurance: Tools to monitor and analyze customer interactions across all channels, ensuring a seamless experience.
  • 5G Network Testing: Comprehensive testing capabilities to manage the complexities of 5G deployment.
  • Cloud-Based Solutions: Scalable, cloud-native solutions that support network evolution and digital transformation.
  • Analytics and Reporting: Advanced analytics for actionable insights to optimize network operations and customer experience.


Benefit

  • Comprehensive Visibility: Empirix provides end-to-end visibility across networks, ensuring a high-quality service delivery.
  • Scalable Solutions: Supports growth and scalability for businesses transitioning to next-generation networks like 5G.
  • Improved Customer Experience: Proactively identifies and resolves issues to minimize impact on customer experience.
  • Cost Efficiency: Reduces operational costs by optimizing network performance and improving troubleshooting efficiency.
  • Future-Ready: Equipped with tools for testing and monitoring emerging technologies such as 5G, IoT, and cloud communications.
  • Advanced Analytics: Empowers businesses with data-driven insights for strategic decision-making and service improvement.